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Frequently Asked Questions

Track Your Order

Orders placed Monday to Saturday before 8pm will benefit from free next working day delivery. However, this is subject to a successful network credit check (if applicable). Orders placed after 8pm on Saturday or over the weekend will be processed on Monday (unless a bank holiday) and then delivered Tuesday.

You can call our sales and support line between the hours of:

Monday to Thursday: 8:00am to 8:00pm
Friday: 10:00am to 7:00pm
Saturday: 9:00am to 5:30pm
Sunday: 10:00am to 3:00pm
Bank Holidays: 9:00am to 4:30pm

If you are trying to find out where your delivery is, please visit the DPD website and enter your tracking reference number.

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