3 simple steps to use your phone abroad at no extra cost.
Turn on data roaming.
Travel to a Feel At Home destination.
All calls and texts to UK numbers (within your standard allowance).
Use up to 12GB of your data allowance.
It's always free to receive calls and texts in a Feel At Home destination. Don't forget that when you're calling or texting back to the UK, you'll need to replace the first 0 in the number you're calling or texting with +44.
You'll be able to stream and connect to Virtual Private Networks (VPNs) while in a Feel At Home destination but both of these will be slower than they are in the UK.
What's not included?
If you have all-you-can-eat data you can use up to 12GB. If you have all-you-can-eat texts you can send up to 5,000 texts. If you have 3,000 or more minutes included in your allowance you can use up to 3,000 minutes.
Numbers that start with 070, 084, 087, 09 and 118 directory services.
Feel At Home is designed for UK residents who are on holiday or business trips abroad, not for extended periods abroad.
You can't use your phone as a personal hotspot (tethering) while you're abroad.
You can’t use your minutes allowance to make calls to local or other international numbers, as you can only use your inclusive minutes to call UK numbers, whether you’re in the UK or a Feel At Home destination.
At Three, we’ve always strived to make mobile more fair. We challenged the industry on hidden fees, we introduced 4G at no extra cost and we were first with free roaming. All promises we delivered on, but watch this space. We’re far from done yet.
With Go Binge you can watch your favourite box sets on Netflix, stream live TV shows on TVPlayer and listen to millions of songs on SoundCloud and Deezer without using up your data!
Subscriptions to these services are required. Go Binge is available on selected services on Advanced plans and Contract Mobile Broadband over 4GB which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Standard definition. Additional content, such as adverts, may use regular data. Includes Dave and History only via TV Player.
Use your phone abroad at no extra cost.
When we say you can relax on holiday, you know you can rely on us to make it happen. With Feet At Home now in 71 destinations including USA, Australia, Germany, Portugal and Greece, we offer more destinations than any other UK mobile network. find out more
We make sure you can control your spending.
Nobody likes an unexpected bill for calls over your allowance. You can rely on us to ensure this is a thing of the past. Simply block your phone from making calls over and above your allowance and block numbers that aren’t included in your plan like those premium-rate text competitions. Now chill.
Cut out the stuff you don’t need for the stuff you really do.
Our Essential plans remove some of the frills but you can still set your own limits for voice and data and enjoy the flexibility of changing your mind whenever needed. It’s just another thing you can rely on us to do for you.
Essential Plans exclude use of your phone as a personal hotspot, using your phone abroad at no extra cost (Feel At Home) and calls to customer services come out of your allowance or are chargeable at standard out of allowance rates.
Bad signal indoors? Our customers can use Wi-Fi to call and text.
Kiss goodbye to indoor signal problems and crazy yoga positions. Our Three InTouch mobile app lets you call and text using your Three number whenever you’re on Wi-Fi in the UK. So you can rely on us to keep you connected even if there’s no mobile signal.
Register via your My3 account to get connected via Wi-Fi in the UK.
Kick indoor blackspots’ ass with 4G Super-Voice.
It’s 2017, you should be able to use your phone whether you’re at home or out and about. So here at Three we’re #makingitright. It’s a bit techy but our low frequency 4G Super-Voice signal travels much further into buildings so you can rely on making calls, sending texts and browsing the internet in places you never previously could.
If you live in a 4G Super-Voice enabled area and have a phone that supports it, you’ll notice your signal smash through walls.
4G Super-Voice uses Long Term Evolution (LTE) technology and 800mhz frequency. Compatible device and 4G Super-Voice coverage required. Individual coverage may vary - seeThree.co.uk/coverage.
Everyone else charges you to use Snapchat. We don't. So that means you can spend even more time on your snaps, stories and streaks without the worry of using up your data!
Free Snapchat on 12GB+ Advanced Plans for all new and upgrading customers. Customers on Essential plans are not eligible. Customers on legacy tariffs (including old format Business) are not eligible. All existing customers on Go Binge can also benefit from free Snapchat. Existing customers who do not have Go Binge and are wanting to change their price plan mid-contract to Go Binge will need to change to a 12GB Advanced plan. Existing Go Binge customers who are eligible to Upgrade will need to Upgrade to a 12GB Advanced plan to get all the benefits of Go Binge –including Snapchat of course.
Please note, that from 26-Apr to 4-May, a new Snapchat feature of ‘Group Video & Voice chat’ may use customers’ regular data –outside of their Go Binge allowance. Should you incur a charge having used this service please contact Three: http://www.three.co.uk/go-binge/details.
Is the Data Passport right for me?
If you use a lot of data, or just want the best internet experience, the Data Passport was designed for you. It provides an additional unlimited data allowance for a calendar day to be used in the UK and in 78 destinations around the world, allowing you to use your device as a Personal Hotspot, stream video or audio at unrestricted speeds, and connect to Virtual Private Networks (VPNs).
If you're an All-you-can-eat data customer, the great news is that you'll automatically benefit from the advantages of the Data Passport, namely All-you-can-eat data and no traffic management in the UK or 78 worldwide destinations.
The Data Passport is only available to purchase if you've got a Pay Monthly contract (including if you're on a SIM only plan) and you can only use it in certain countries. You can find a list of destinations where you can use the Data Passport below:
Aland Islands, Austria, Australia, Azerbaijan, Azores, Balearic Islands, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malta, Malaysia, Martinique, Mexico, Moldova, Montenegro, Myanmar, New Zealand, Norway, Pakistan, Poland, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Saint Barthelemy, Saint Martin, San Marino, Saudi Arabia, Serbia, Singapore, South Korea, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, The Netherlands, Thailand, Tunisia, Turkey, US Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, USA, Vatican City, Chile, Columbia, Costa-rica, El-salvador, Guatemala, Nicaragua, Panama, Peru, Uruguay, Vietnam.
Essential and Advanced plans.
Choose between an Advanced or Essential plan and get the one that’s right for you.
Use your phone abroad at no extra cost. Use your phone as a personal hotspot. Free customer service calls.
Our low cost flexible plans give you what you need, without paying for the stuff you don’t.
Compare Three's Plan Benefits
Three Essential Plans
Three Advanced Plans
Feel at Home
Personal Hotspot Allowance
Free calls to Customer Services
Go Binge (available on selected new plans of 4GB or above)
4G at No Extra Cost
Control Your Spend
My3 Online and the Three App
WiFi on the London Underground
£5 discount included When paying by Direct Debit
Go Binge is available on selected services on Advanced plans and Contract Mobile Broadband over 4GB which may require separate subscriptions. Selected new plans. Must have regular data available in plan. Standard definition. Additional content, such as adverts, may use regular data. Includes Dave and History only via TV Player. Each May, your monthly package price will increase by an amount up to the RPI rate, published in the February that year. All Three customers can Go Roam with Feel At Home which lets you use your allowances at no extra cost to call and text the UK and use data in our 49 Feel At Home in Europe destinations. Our Advanced Plan customers also get Feel At Home Around the World in an additional 22 global destinations. See Three.co.uk/feelathome for details and limits.
About Our Three Mobile Phone Deals
Providing both 3G and 4G coverage, THREE have become one of the most reliable networks as rated by YouGov! Three offer a load of wonderful perks with your pay-monthly deal; for example, did you know that you can use the same amount of data abroad in 42 locations across the world without paying a penny extra for roaming charges? With their ‘feel at home benefit’ - this is possible and for not a penny extra! For great perks such as this and more, order today from the Smartphone Company and enjoy our own little extra of a free next day delivery service!